- info@care24.ae
- M3, Al Khayyal Karama Building, Al Karama, Dubai
Welcome to Care24 Healthcare LLC. These Terms & Conditions govern your access to and use of our website and the home healthcare services provided by Care24. By accessing our website or using our services, you acknowledge that you have read, understood and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue using our website and services.
The information available on this website is provided for general informational purposes only and should not be considered medical advice, diagnosis or treatment. You should always consult a qualified healthcare professional regarding any medical condition or emergency.
You agree to use the website only for lawful purposes and in a manner that does not interfere with its proper functioning or the rights of other users.
Care24 provides home healthcare services, including doctor consultations, nursing care, laboratory sample collection, IV drip therapy, vaccinations, physiotherapy and other healthcare services within Dubai and the UAE, subject to service availability.
All healthcare services are provided by licensed medical professionals in accordance with the applicable healthcare regulations of the United Arab Emirates.
Appointments may be booked through our website, telephone, WhatsApp or other approved communication channels.
Patients are responsible for providing accurate and complete information when booking appointments.
Care24 reserves the right to reschedule or cancel appointments due to emergencies, staff availability, weather conditions or other circumstances beyond our control.
Patients are requested to notify us as early as possible if they need to cancel or reschedule an appointment.
By using our services, you agree to:
Provide complete, accurate and up-to-date personal and medical information.
Follow the instructions provided by our healthcare professionals.
Inform our medical team of any allergies, medications or existing medical conditions.
Treat our healthcare professionals and staff respectfully during home visits and consultations.
Failure to provide accurate information may affect the quality and safety of the healthcare services provided.
Service charges will be communicated before the service is provided, where applicable.
Payments must be made using the payment methods accepted by Care24.
Any refunds, if applicable, will be processed according to our refund policy and applicable UAE laws.
All content on this website, including text, graphics, logos, images, icons, videos, website design and other materials, is the property of Care24 Healthcare LLC unless otherwise stated and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified or used for commercial purposes without prior written permission from Care24 Healthcare LLC.
While Care24 makes every effort to ensure the accuracy of the information published on this website, we do not guarantee that the website will always be uninterrupted, error-free or free of viruses or other harmful components.
To the maximum extent permitted by law, Care24 Healthcare LLC shall not be liable for any indirect, incidental, consequential or special damages arising from the use of the website or the services provided.
Nothing in these Terms excludes liability where such exclusion is prohibited under applicable law.
Our website may contain links to third-party websites for your convenience. Care24 does not control or endorse these external websites and is not responsible for their content, services or privacy practices. Accessing third-party websites is entirely at your own risk.
Your use of our website and healthcare services is also governed by our Privacy Policy, which explains how we collect, use, store and protect your personal and medical information.
Care24 Healthcare LLC reserves the right to amend or update these Terms & Conditions at any time. Any changes will become effective once published on this page. Your continued use of the website or our services after such changes constitutes your acceptance of the revised Terms.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms or the use of our website and services shall be subject to the exclusive jurisdiction of the competent courts of Dubai, United Arab Emirates.
If you have any questions regarding these Terms & Conditions, please contact us:
Care24 Healthcare LLC
Address: M3, Al Khayyal Karama Building, Al Karama, Dubai, United Arab Emirates
Phone: +971 58 583 0365
Email: info@care24.ivdripathome.ae
